Local Reviews for Pensacola, FL

Outstanding! Outstanding! Outstanding!

Bill - Pensacola, FL
16 days ago

We had 10 Shwinco 9000 Impact windows installed today (05/11/22) by Folkers and we could not be happier with the service, product, and company. Our salesperson Scott was "spot on" with the order and spent plenty of time with us discussing windows, options, and pricing. Forrest, the measurement tech, absolutely nailed every dimension as each window fit perfectly during the install. Anisha and Ashley in the front office provided timely updates and information regarding the manufacturing, shipping, delivery, installation, and final inspection. The install crew today was a highly competent "Tiger Team" to include Aaron, Jay, and Brandon and it would take several pages to describe how they prioritized, removed the old, installed the new, took care of the flooring, and cleaned inside and out in real-time. Plus... They are all awesome human beings and were pleasant, personable, and felt like guests while also performing as professionals. The windows that Folkers replaced were from 1983, aluminum, inefficient, and we could literally feel the radiant heat from the sun. While the glass packs were replaced by previous owners, the windows really needed to go. Folkers installed the Low E/Argon vinyl Shwincos and they too would require pages to describe but they are robust, impact and blast resistant, and "turtle glass." We were told that they would make the house cooler and quieter and Folkers' comments are 100% true. We realized it immediately as typical external sounds (HVAC compressor, traffic, etc.) were no longer audible. I also used a thermal sensor to compare old values to new values as well as the other "scientific method" of simply touching the glass and frame (grin) and the results are very real. On Folkers' website, they make 3 succinct points as not being the fastest, not the cheapest, but are the best and based on our experience, the wait is certainly worth it, the cost is reasonable (you get what you pay for), and without reservation, they are the best. If you desire superior service and high quality windows, just give them a call.

Response from Folkers Window Company:

Wow! What a review. The thermal sensor doesn't lie of course. Shwinco impact windows are a great choice for all of the reasons you mention. Thanks for the review and the business.

Great product and awesome work crew!

Jamie - Pensacola, FL
24 days ago

I love my windows and new door. Scott was amazing at helping us find just the right windows for our home. It transformed the look of our place and has increased its curb value and structural value. One can feel the temperature difference in the house because it is noticeable on the first night you have the windows in! It's so nice and quiet now without outside noises being a constant distraction. The products are quality and worth the wait. Now, let me tell you about the work crew (Daniel and Jason) putting in your new windows and doors. We had two crews. They were so polite and kind. They made sure that our pets were OK during the process and checked where any of our snakes or birds were so that there were no chemicals used around them. They made the whole process of having the windows put in seem seamless. So quick and clean! The crew cleaned up after themselves without anyone ever asking them to. (I have had plenty of handymen and workers here to say that they are some of the BEST!).

Response from Folkers Window Company:

Great to hear and thanks for a great review. Shwinco impact replacement windows are built to do just what you explained...protect against storms, dampen exterior noise, decrease your electric bill and more.

Excellent customer service

William - Pensacola, FL
42 days ago

Darren took his time, answered all my questions and made suggestions to help with the issues I currently have. I appreciate his help.

Response from Folkers Window Company:

Great to know. We'd love to assist with our home improvement project.

Great service

Bill - Pensacola, FL
108 days ago

Response from Folkers Window Company:

Thanks for letting us know. We are here to assist with your home improvement project when you're ready.

Great service

Todd - Pensacola, FL
184 days ago

The installers were friendly and very informative!!

Response from Folkers Window Company:

Great to hear and thanks for the review and for allowing us to assist in your home improvement project.

The guys are very professional, they knew what and how to do the job, I was impressed

Shirley - Pensacola, FL
185 days ago

I wish I could get other contractors to be so qualified as as the guys were and I will refer Folkers Windows.

Response from Folkers Window Company:

Great to hear. We all wish other contractors/installers were as good as our guys. This is the biggest reason we do not use sub contractors but rather employees only. Our installers are trained on the "Folkers Way", part of our 9 step dedicated process. We only hire the best and lose the rest.

Very Impressed

Eric - Pensacola, FL
192 days ago

These guys worked incredibly hard all day long and did an amazing job.

Response from Folkers Window Company:

Thanks for the information and feedback. Great choice with Shwinco impact replacement windows for your home.

Great Installation Team.

Krumel - Pensacola, FL
192 days ago

Preston and Bob showed up a few minutes early and were eager and ready to get to work. They were polite, respectful, professional and happy to answer any questions we had. They cleaned up and left the area in perfect condition. They are one the most polite and patient service crews we have had in a very long time. We could not be more pleased. Dianne Krumel

Response from Folkers Window Company:

Thanks for the review. Our employees (not sub contractors) are trained and educated on providing the best customer experience while in a customers' home. Thanks for the business as well.

Excellent!!

Debby - Pensacola, FL
198 days ago

Excellent workmanship, on time, complete cleanup, detailed walk through, and all workers were so polite and very conscientious of their jobs! I am a Repeat customer and will continue to highly recommend Folkers! Thank you!!

Response from Folkers Window Company:

Thanks for the review and the recommendation. We love our repeat customers. Shwinco impact windows were a great choice.

Impressive product

Neal - Pensacola, FL
213 days ago

All great with sales and install

Response from Folkers Window Company:

Thanks for the review and allowing us to assist with your home improvement project.

Excellent Job

Roy - Pensacola, FL
220 days ago

My wife was happy

Response from Folkers Window Company:

Shwinco impact replacement windows are a great choice for storm protection. You should also see some energy efficiency improvements as well.

Great window techs

Taylor - Pensacola, FL
234 days ago

The Gentlemen were awesome ...they were very knowledgeable about the window products. They were very courtesy and swift with the completion

Profesional and knowledgeable

Luis - Pensacola, FL
239 days ago

Both installers were very very courteous. Work was done very well, all my questions were answered

Response from Folkers Window Company:

Shwinco was a great choice for impact replacement windows. Thanks for the business.

A good representattve of Folkers

Sandra - Pensacola, FL
275 days ago

Kris, did a great job.

Response from Folkers Window Company:

Great to hear. Kris is very knowledgeable and hopefully we can assist with your home improvement project.

Folkers Window job

Orth - Pensacola, FL
276 days ago

The men from Folkers were polite and professional. They took out and replaced all windows in one day. Anything that was moved for the installation was put back and they cleaned up and removed any trash. I will recommend this company to all friends and family.

Response from Folkers Window Company:

Good to hear. We did replace 16 windows in a single day. Part of the Folkers Way is to clean up behind us once the installation is complete and we do our best to practice "Leave No Trace Construction". This all originates from the fact that we do not use sub contractors but rather well trained and conscientious employees.