Local Reviews for Pensacola, FL

Amazing

Andy - Pensacola, FL
19 days ago

Miss Linda is fantastic! She will treat you like family! Folkers is lucky to have her!

Thank you!

Heather - Pensacola, FL
28 days ago

Response from Folkers Window Company:

Great to hear. Thanks for the review of your home improvement project.

Exemplary install

Bobby - Pensacola, FL
81 days ago

Exceptional. Tyler and Tony without any doubt are two of the best installers I have seen in my experiences with window installments

Response from Folkers Window Company:

Thanks for the kind words. Our installers are trained in house and are actual employees and not sub contractors, like most other companies.

Professional and polite

Tim - Pensacola, FL
82 days ago

The first scheduled appointment was missed, followed by a call to the company. The owner called back and apologized for the missed appointment and sent another repensentative. The representative showed up on time for the second appointment and was professional and polite.

Response from Folkers Window Company:

Good to hear. Our apologies.

Salesperson needs more training.

Judy - Pensacola, FL
89 days ago

We looked at different companies and the rep would bring in a window to show us what we would be buying. Your rep didn’t do that. Told us the frames came in different colors but nothing to show us.

Response from Folkers Window Company:

So sorry for that. Some folks want to see the windows and others don't. We made a bad assumption with your presentation.

Outstanding! Outstanding! Outstanding!

Bill - Pensacola, FL
139 days ago

We had 10 Shwinco 9000 Impact windows installed today (05/11/22) by Folkers and we could not be happier with the service, product, and company. Our salesperson Scott was "spot on" with the order and spent plenty of time with us discussing windows, options, and pricing. Forrest, the measurement tech, absolutely nailed every dimension as each window fit perfectly during the install. Anisha and Ashley in the front office provided timely updates and information regarding the manufacturing, shipping, delivery, installation, and final inspection. The install crew today was a highly competent "Tiger Team" to include Aaron, Jay, and Brandon and it would take several pages to describe how they prioritized, removed the old, installed the new, took care of the flooring, and cleaned inside and out in real-time. Plus... They are all awesome human beings and were pleasant, personable, and felt like guests while also performing as professionals. The windows that Folkers replaced were from 1983, aluminum, inefficient, and we could literally feel the radiant heat from the sun. While the glass packs were replaced by previous owners, the windows really needed to go. Folkers installed the Low E/Argon vinyl Shwincos and they too would require pages to describe but they are robust, impact and blast resistant, and "turtle glass." We were told that they would make the house cooler and quieter and Folkers' comments are 100% true. We realized it immediately as typical external sounds (HVAC compressor, traffic, etc.) were no longer audible. I also used a thermal sensor to compare old values to new values as well as the other "scientific method" of simply touching the glass and frame (grin) and the results are very real. On Folkers' website, they make 3 succinct points as not being the fastest, not the cheapest, but are the best and based on our experience, the wait is certainly worth it, the cost is reasonable (you get what you pay for), and without reservation, they are the best. If you desire superior service and high quality windows, just give them a call.

Response from Folkers Window Company:

Wow! What a review. The thermal sensor doesn't lie of course. Shwinco impact windows are a great choice for all of the reasons you mention. Thanks for the review and the business.

Great product and awesome work crew!

Jamie - Pensacola, FL
147 days ago

I love my windows and new door. Scott was amazing at helping us find just the right windows for our home. It transformed the look of our place and has increased its curb value and structural value. One can feel the temperature difference in the house because it is noticeable on the first night you have the windows in! It's so nice and quiet now without outside noises being a constant distraction. The products are quality and worth the wait. Now, let me tell you about the work crew (Daniel and Jason) putting in your new windows and doors. We had two crews. They were so polite and kind. They made sure that our pets were OK during the process and checked where any of our snakes or birds were so that there were no chemicals used around them. They made the whole process of having the windows put in seem seamless. So quick and clean! The crew cleaned up after themselves without anyone ever asking them to. (I have had plenty of handymen and workers here to say that they are some of the BEST!).

Response from Folkers Window Company:

Great to hear and thanks for a great review. Shwinco impact replacement windows are built to do just what you explained...protect against storms, dampen exterior noise, decrease your electric bill and more.

Excellent customer service

William - Pensacola, FL
165 days ago

Darren took his time, answered all my questions and made suggestions to help with the issues I currently have. I appreciate his help.

Response from Folkers Window Company:

Great to know. We'd love to assist with our home improvement project.

Great service

Bill - Pensacola, FL
231 days ago

Response from Folkers Window Company:

Thanks for letting us know. We are here to assist with your home improvement project when you're ready.

Great service

Todd - Pensacola, FL
307 days ago

The installers were friendly and very informative!!

Response from Folkers Window Company:

Great to hear and thanks for the review and for allowing us to assist in your home improvement project.

The guys are very professional, they knew what and how to do the job, I was impressed

Shirley - Pensacola, FL
308 days ago

I wish I could get other contractors to be so qualified as as the guys were and I will refer Folkers Windows.

Response from Folkers Window Company:

Great to hear. We all wish other contractors/installers were as good as our guys. This is the biggest reason we do not use sub contractors but rather employees only. Our installers are trained on the "Folkers Way", part of our 9 step dedicated process. We only hire the best and lose the rest.

Very Impressed

Eric - Pensacola, FL
315 days ago

These guys worked incredibly hard all day long and did an amazing job.

Response from Folkers Window Company:

Thanks for the information and feedback. Great choice with Shwinco impact replacement windows for your home.

Great Installation Team.

Krumel - Pensacola, FL
315 days ago

Preston and Bob showed up a few minutes early and were eager and ready to get to work. They were polite, respectful, professional and happy to answer any questions we had. They cleaned up and left the area in perfect condition. They are one the most polite and patient service crews we have had in a very long time. We could not be more pleased. Dianne Krumel

Response from Folkers Window Company:

Thanks for the review. Our employees (not sub contractors) are trained and educated on providing the best customer experience while in a customers' home. Thanks for the business as well.

Excellent!!

Debby - Pensacola, FL
321 days ago

Excellent workmanship, on time, complete cleanup, detailed walk through, and all workers were so polite and very conscientious of their jobs! I am a Repeat customer and will continue to highly recommend Folkers! Thank you!!

Response from Folkers Window Company:

Thanks for the review and the recommendation. We love our repeat customers. Shwinco impact windows were a great choice.

Impressive product

Neal - Pensacola, FL
336 days ago

All great with sales and install

Response from Folkers Window Company:

Thanks for the review and allowing us to assist with your home improvement project.