Local Reviews for Pensacola, FL
Our Reviews by City
Pleasant salesman
Edward - Pensacola, FL 32504
Professional sales person. Made us feel comfortable
Response from Folkers Window Company:
Hopefully we can help with your home improvement project.
Great service
Nel - Pensacola, FL 32526
Folkers was easy to contact and schedule. Jay was very professional, thorough and promptly provided the quote requested. Thank you.
Response from Folkers Window Company:
Good to hear. With 50 years of being in business, Folkers has proven processes that assist in being professional and providing quotes quickly.
Good job
Gregory - Pensacola, FL 32507
Jay from Folker’s window gave me an estimate on replacing my windows with impact resistant windows. He was professional and personable.
Response from Folkers Window Company:
Hopefully we can help you with your impact replacement window project.
Salt of the earth.
Joe - Pensacola, FL 32514
Steve is salt of the earth! I would highly recommend him to anyone.
Response from Folkers Window Company:
Yes sir he is and he knows a ton about what we do. Hopefully, we can assist with your home improvement project.
Outstanding Service!
Mary - Pensacola, FL 32514
Steve Guttenberg was very knowledgeable and helpful. Best service by far over their competitors.
Response from Folkers Window Company:
Yes ma'am and that's why Folkers has been in business for 50 years. We know our stuff and do what we can to assist customers and our Gulf Coast neighbors.
Great experience
Michael - Pensacola, FL 32501
Jay was very professional and explained everything completely.
Response from Folkers Window Company:
Great to hear. Jay knows his stuff and hopefully we can assist with your home improvement project.
Great job
Heidi - Pensacola, FL 32534
The guys did an excellent job, and we are thrilled with our new windows!
Response from Folkers Window Company:
Great choice with impact replacement windows. Thanks for being part of our 50th anniversary as well.
Amazing
Andy - Pensacola, FL 32503
Miss Linda is fantastic! She will treat you like family! Folkers is lucky to have her!
Thank you!
Heather - Pensacola, FL 32503
Response from Folkers Window Company:
Great to hear. Thanks for the review of your home improvement project.
Exemplary install
Bobby - Pensacola, FL 32505
Exceptional. Tyler and Tony without any doubt are two of the best installers I have seen in my experiences with window installments
Response from Folkers Window Company:
Thanks for the kind words. Our installers are trained in house and are actual employees and not sub contractors, like most other companies.
Professional and polite
Tim - Pensacola, FL 32507
The first scheduled appointment was missed, followed by a call to the company. The owner called back and apologized for the missed appointment and sent another repensentative. The representative showed up on time for the second appointment and was professional and polite.
Response from Folkers Window Company:
Good to hear. Our apologies.
Salesperson needs more training.
Judy - Pensacola, FL 32514
We looked at different companies and the rep would bring in a window to show us what we would be buying. Your rep didn’t do that. Told us the frames came in different colors but nothing to show us.
Response from Folkers Window Company:
So sorry for that. Some folks want to see the windows and others don't. We made a bad assumption with your presentation.
Outstanding! Outstanding! Outstanding!
Bill - Pensacola, FL 32505
We had 10 Shwinco 9000 Impact windows installed today (05/11/22) by Folkers and we could not be happier with the service, product, and company. Our salesperson Scott was "spot on" with the order and spent plenty of time with us discussing windows, options, and pricing. Forrest, the measurement tech, absolutely nailed every dimension as each window fit perfectly during the install. Anisha and Ashley in the front office provided timely updates and information regarding the manufacturing, shipping, delivery, installation, and final inspection. The install crew today was a highly competent "Tiger Team" to include Aaron, Jay, and Brandon and it would take several pages to describe how they prioritized, removed the old, installed the new, took care of the flooring, and cleaned inside and out in real-time. Plus... They are all awesome human beings and were pleasant, personable, and felt like guests while also performing as professionals. The windows that Folkers replaced were from 1983, aluminum, inefficient, and we could literally feel the radiant heat from the sun. While the glass packs were replaced by previous owners, the windows really needed to go. Folkers installed the Low E/Argon vinyl Shwincos and they too would require pages to describe but they are robust, impact and blast resistant, and "turtle glass." We were told that they would make the house cooler and quieter and Folkers' comments are 100% true. We realized it immediately as typical external sounds (HVAC compressor, traffic, etc.) were no longer audible. I also used a thermal sensor to compare old values to new values as well as the other "scientific method" of simply touching the glass and frame (grin) and the results are very real. On Folkers' website, they make 3 succinct points as not being the fastest, not the cheapest, but are the best and based on our experience, the wait is certainly worth it, the cost is reasonable (you get what you pay for), and without reservation, they are the best. If you desire superior service and high quality windows, just give them a call.
Response from Folkers Window Company:
Wow! What a review. The thermal sensor doesn't lie of course. Shwinco impact windows are a great choice for all of the reasons you mention. Thanks for the review and the business.
Great product and awesome work crew!
Jamie - Pensacola, FL 32506
I love my windows and new door. Scott was amazing at helping us find just the right windows for our home. It transformed the look of our place and has increased its curb value and structural value. One can feel the temperature difference in the house because it is noticeable on the first night you have the windows in! It's so nice and quiet now without outside noises being a constant distraction. The products are quality and worth the wait. Now, let me tell you about the work crew (Daniel and Jason) putting in your new windows and doors. We had two crews. They were so polite and kind. They made sure that our pets were OK during the process and checked where any of our snakes or birds were so that there were no chemicals used around them. They made the whole process of having the windows put in seem seamless. So quick and clean! The crew cleaned up after themselves without anyone ever asking them to. (I have had plenty of handymen and workers here to say that they are some of the BEST!).
Response from Folkers Window Company:
Great to hear and thanks for a great review. Shwinco impact replacement windows are built to do just what you explained...protect against storms, dampen exterior noise, decrease your electric bill and more.
Excellent customer service
William - Pensacola, FL 32514
Darren took his time, answered all my questions and made suggestions to help with the issues I currently have. I appreciate his help.
Response from Folkers Window Company:
Great to know. We'd love to assist with our home improvement project.
Darren D.
(Viwinco), single hung windows
Linda B.
Steven G.
Secure information and measure to quote.
Steven G.
Secure information and measure to quote.
Steven G.
Secure information and measure to quote.
Forrest C.
Measuring for impact windows
Linda B.
White vinyl low ergon grid windows for this customer
Linda B.
New white vinyl low E argon no grid windows for this customer
Jay G.
Sunroom windows
Linda B.
Hurricane shutters for this customer
Daniel W.
Ames
Steven G.
Secure information and measure to quote.
Steven G.
Secure information and measure to quote.
Steven G.
Secure information and measure to quote.
Steven G.
Secure information and measure to quote.
