Local Reviews for Pace, FL
Our Reviews by City
Excellent Service!
Leeah - Pace, FL 32571
Steve has been amazing. Very communicative and always kind when we have spoken. He has explained every step and made sure we are getting exactly what we want.
Response from Folkers Window Company:
Great to hear. Impact windows are a great choice to help protect your home from storms and intruders.
Best Care and Exchange of Knowledge!
Kyle - Pace, FL 32571
We decided to use Folkers after talking with multiple businesses about our window replacement needs. Their sales representative Steve Guttenberg Is by far one of the most knowledgeable and trustable individuals we met. We went with them and will be using Folkers if the need ever arises again for their services.
Response from Folkers Window Company:
Thanks for the kind words and the business. You are seeing the first step in the Folkers Way process.
Good service
Larry - Pace, FL 32571
Response from Folkers Window Company:
Great to hear. Hopefully we can assist with your home improvement project
Excellent service! Daniel and Nick were great!
Harris - Pace, FL 32571
Excellent service, Daniel is very knowledgeable and answered all our questions. Daniel and Nick did a great job, constantly cleaning up after themselves. Very sweet to our Bird Dog who was constantly in their way checking on them. Excellent experience!
Response from Folkers Window Company:
Great to hear. We work hard to practice "Leave No Trace Construction" so that when we depart, you never know we were there. Thanks for the review.
Owner
Mccrea Sherry - Pace, FL 32571
Excellent Installation. Three young men we’re awesome.
Response from Folkers Window Company:
That's the Folkers Way. Another example of why we only use employees and not sub contractors to perform installations. Thanks for the business and the review.
Great Job
Youngblood - Pace, FL 32571
The crew who came to install our new windows was excellent. They were on time, worked hard, very professional, and very courteous. They were willing to stop and explain anything I asked and took their time to do the job correctly. They cleaned up after the job and left no mess. I am very impressed with their work and the quality of my windows.
Response from Folkers Window Company:
That's the Folkers Way. We do not use sub contractors as installers but rather all of our installers are employees resulting in a job done correctly from start to finish. Adding a few clear storm panels is a great idea allowing you to see outside after putting up the panels for hurricane protection. Thanks for the review.
Disappointed
Bracken - Pace, FL 32571
I am disappointed from start to not yet finished. My experience started in April 2021 with estimates and when I decided to go with Folkers I was told about 6 wks for installation. Ok, I had hoped for the first of June but was called twice within that frame about some issues that set my order back twice. I tried being understanding of not being able to get materials and because of the pandemic you were behind schedule. However, my feeling is that all of the issues that came up with my order were not dealt with in a timely fashion if they had been then weeks would not have gone by in between each of the 2 issues before you finally placed my order. Then I was told my order would be in except for one window by June 30th. Then you'd be 2 wks out installing. Another month goes by and I haven't been scheduled for installation. Finally Aug 12th the installers came and due to weather were not able to install what they delivered and came back the next morning to finish it. They were Daniel and Jason. These guys were very nice, well mannered and I thought they had done a good job.. although I did have to go behind them and get them to correct blinds they rehung wrong and put things back that they didn't put back. That was not a problem though. What upset me after they left was I found 2 of my screens were torn and I really don't see how they didn't notice that and at least give me a heads up about it. Now I just feel like that was icing on a badly put together cake. I called it in and I was asked if I could wait till my last window comes in to rescreen those that are damaged. That isn't a problem for me but geez this whole experience has left me wondering...where the heck you're customer service comes in to play. I'm just aggravated and disappointed in the whole ordeal.
Response from Folkers Window Company:
Thanks for the input. This kind of information makes us better. Hang in there.
Very prompt, knowledgeable staff
Jeremy - Pace, FL 32571
I was highly impressed by Folkers Windows. My wife and are looking forward to doing business with this local company!
Response from Folkers Window Company:
Hopefully we can assist with your window replacement project once the broken window is fixed.
Great experience with Preston and his crew
Moore - Pace, FL 32571
Preston and crew were great very professional on time every day. Did a great job very meticulous cleaned up after themselves at each and every window. Even vacuumed the roof!! Great guys. Only issue was the windows the first day were not all in the same room. We were ready for one room but all windows for that room weren’t in the first pallet of windows. So we had to skip around from room to room moving furniture as we went. Kinda inconvenient but we managed. Just was a little confusing since we told different by the sales folks.
Response from Folkers Window Company:
We do our best to practice "Leave No Trace Construction" and it sounds like the guys did a good job at that. For larger jobs, windows are often mixed causing the minor inconvenience you mentioned. Thanks for the review though.
Awesome
justin - Pace, FL 32571
Awesome. Clean and professional
Response from Folkers Window Company:
Thanks for the business and the review...and for letting us be a part of your home improvement project.
Great salesperson!!
Linda - Pace, FL 32571
Very knowledgeable and friendly..
Response from Folkers Window Company:
Good to hear. Hopefully, the free estimate for impact rated replacement windows will be useful.

Linda B.
New white vinyl low E argon sliding windows for this company

Jason K.
Watts

Jason K.
Watts