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Local Reviews for Pace, FL

Folkers Window Company Rated 4.4 out of 5 stars based on 5 customer reviews


Map of Pace, FL

Disappointed




Review of Folkers Window Company

I am disappointed from start to not yet finished. My experience started in April 2021 with estimates and when I decided to go with Folkers I was told about 6 wks for installation. Ok, I had hoped for the first of June but was called twice within that frame about some issues that set my order back twice. I tried being understanding of not being able to get materials and because of the pandemic you were behind schedule. However, my feeling is that all of the issues that came up with my order were not dealt with in a timely fashion if they had been then weeks would not have gone by in between each of the 2 issues before you finally placed my order. Then I was told my order would be in except for one window by June 30th. Then you'd be 2 wks out installing. Another month goes by and I haven't been scheduled for installation. Finally Aug 12th the installers came and due to weather were not able to install what they delivered and came back the next morning to finish it. They were Daniel and Jason. These guys were very nice, well mannered and I thought they had done a good job.. although I did have to go behind them and get them to correct blinds they rehung wrong and put things back that they didn't put back. That was not a problem though. What upset me after they left was I found 2 of my screens were torn and I really don't see how they didn't notice that and at least give me a heads up about it. Now I just feel like that was icing on a badly put together cake. I called it in and I was asked if I could wait till my last window comes in to rescreen those that are damaged. That isn't a problem for me but geez this whole experience has left me wondering...where the heck you're customer service comes in to play. I'm just aggravated and disappointed in the whole ordeal.


Response from Folkers Window Company:

Thanks for the input. This kind of information makes us better. Hang in there.


Map of Pace, FL

Very prompt, knowledgeable staff




Review of Folkers Window Company

I was highly impressed by Folkers Windows. My wife and are looking forward to doing business with this local company!


Response from Folkers Window Company:

Hopefully we can assist with your window replacement project once the broken window is fixed.


Map of Pace, FL

Great experience with Preston and his crew




Review of Folkers Window Company

Preston and crew were great very professional on time every day. Did a great job very meticulous cleaned up after themselves at each and every window. Even vacuumed the roof!! Great guys. Only issue was the windows the first day were not all in the same room. We were ready for one room but all windows for that room weren’t in the first pallet of windows. So we had to skip around from room to room moving furniture as we went. Kinda inconvenient but we managed. Just was a little confusing since we told different by the sales folks.


Response from Folkers Window Company:

We do our best to practice "Leave No Trace Construction" and it sounds like the guys did a good job at that. For larger jobs, windows are often mixed causing the minor inconvenience you mentioned. Thanks for the review though.


Map of Pace, FL

Awesome




Review of Folkers Window Company

Awesome. Clean and professional


Response from Folkers Window Company:

Thanks for the business and the review...and for letting us be a part of your home improvement project.


Map of Pace, FL

Great salesperson!!




Review of Folkers Window Company

Very knowledgeable and friendly..


Response from Folkers Window Company:

Good to hear. Hopefully, the free estimate for impact rated replacement windows will be useful.


SCOTT J.

SCOTT J.

Windows

Near Carlyn Dr, Pace, FL 32571
Pace, FL - Windows
Daniel W.

Daniel W.

Baird

Near Forest Breeze Ct, Pace, FL 32571
Daniel W.

Daniel W.

Baird

Near Forest Breeze Ct, Pace, FL 32571
Mike T.

Mike T.

Measuring for impact replacement shwinco windows and thermatru replacement entry doors pace Florida

Near Abel Ave, Pace, FL 32571
Pace, FL - Measuring for impact replacement shwinco windows and thermatru replacement entry doors pace Florida
Preston K.

Preston K.

Ping out

Near Whispering Woods Dr, Pace, FL 32571
Preston K.

Preston K.

Ping in

Near Whispering Woods Dr, Pace, FL 32571
Daniel W.

Daniel W.

Baird

Near Forest Breeze Ct, Pace, FL 32571
Preston K.

Preston K.

Ping in

Near Forest Breeze Ct, Pace, FL 32571
Daniel W.

Daniel W.

Bracken

Near Santa Villa Dr, Pace, FL 32571
Brian S.

Brian S.

Going to replace all windows in home with energy certified CWS windows and impact glass as required by code.

Near Frontier Rd, Pace, FL 32571
Pace, FL - Going to replace all windows in home with energy certified CWS windows and impact glass as required by code.
Linda B.

Linda B.

New impact rated windows for this customer

Near Wallace Lake Rd, Pace, FL 32571
Pace, FL - New impact rated windows for this customer
Mike T.

Mike T.

Measuring for replacement CUSTOM WINDOW SYSTEMS fixed picture windows in Pace Florida

Near Sawmill Cir, Pace, FL 32571
Pace, FL - Measuring for replacement CUSTOM WINDOW SYSTEMS fixed picture windows in Pace Florida
Daniel W.

Daniel W.

Bracken

Near Santa Villa Dr, Pace, FL 32571
Mike T.

Mike T.

Measuring for impact replacement shwinco single hung windows, sliding windows and impact replacement advisar entry doors in pace Florida

Near Greystone Dr, Pace, FL 32571
Daniel W.

Daniel W.

Bracken

Near Santa Villa Dr, Pace, FL 32571

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