So most folks these days hear the words “Life Time Warranty” and think “that’s great but it’s not really a life time warranty” due to all of the exclusions typically found in a life time warranty. There’s always the “except in this case” or the “doesn’t cover that situation” type of exclusions. With Folkers’ life time warranty that is not the case, with one exception….acts of God, which is what the insurance is for. Folkers’ life time warranty covers windows and sliding glass doors. In addition, we have a dedicated service department that handles issues and problems that might occur after the initial installation. Thus, we do not have to farm out the repairs and we never use subcontractors so we don’t have to chase down the installer(s) who might or might not still be in business.
Here’s an example, if Johnny Baseball next door throws a ball through your window, we’ll replace the glass. If Allstate’s Mayhem is mowing the yard and the mower throws a rock through the window, we’ll replace the glass (see the Allstate Insurance Commercial…its pretty funny). But if a hurricane or tornado blows out the windows or a door, then that is not covered by Folkers but should be covered by your insurance. That is obviously an act of God.
Call us today at 850-477-1772 or 251-943-6522 to set up an appointment for a free estimate and we’ll tell you more about our process and the warranty.
Happy Father’s Day to all you dads.